At Leday Advanced Care, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Leday Advanced Care Ltd is a UK-based homecare and private nursing provider.
Registered in England & Wales • Company No. 15580894
Email: contact@ledayadvancedcare.co.uk
2. What Personal Data We Collect
We may collect and process the following personal information:
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Full name and contact details (email, phone number, address)
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Health and medical information (if relevant to care assessments)
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Emergency contact details
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Payment and billing information
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Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
We use your personal data to:
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Provide and manage care services
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Respond to your enquiries and requests
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Schedule consultations and assessments
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Improve our services and website
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Comply with legal and regulatory obligations
4. Legal Bases for Processing
We process your data under one or more of the following legal bases:
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Your consent
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To perform a contract (e.g. delivering care services)
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To comply with a legal obligation
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To protect your or another person’s vital interests
5. How We Store and Protect Your Data
We store your information securely using encrypted systems and limit access to authorised personnel only. Data is retained only as long as necessary to fulfil its purpose or meet legal requirements.
6. Sharing Your Information
We may share your data with:
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Healthcare professionals (e.g. GPs, NHS services)
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Regulatory authorities (e.g. CQC)
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IT service providers or cloud storage partners
We never sell your personal data to third parties.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of incorrect data
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Request erasure of your data (“right to be forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time (if consent was the basis for processing)
To exercise any of these rights, please contact us at: hello@ledayadvancedcare.co.uk
8. Cookies & Website Tracking
We use cookies to enhance website performance and understand user behaviour. You can control cookie settings through your browser. For full details, see our [Cookie Policy].
9. Updates to This Policy
We may update this privacy policy occasionally. Any significant changes will be posted on this page with a revised date.
10. Contacting Us
If you have any questions or concerns about this policy or how we use your data:
📧 Email: contact@ledayadvancedcare.co.uk
📮 Address: 34 St. Andrews Close, London, England, SE28 8NZ
If you’re not satisfied with our response, you can contact the UK’s Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk/